Quality Service- Our agency is hands-on from beginning to end. From directing you through the quoting process to assisting your employees one-on-one with service issues, we are here to help every step of the way. We are a family business and understand how to take care of our own. And if you let us, we will help take care of you too.

 

Creative Solutions- Complex problems require creative solutions. Our agency has over 20 years of experience in the insurance industry, giving us insight into handling the variety of problems that consumers face. If the solution is not easily found, we will go to bat for you and strive to create a solution where one did not exist. Cost-effective benefits coupled with client service are the number one priorities at FIA.

 

Seamless Implementation- Whether you are a small family-owned business, large corporation, or non-profit organization, our agency has a variety of enrollment options to help enroll your group. This includes an online platform that caters to your company's specific needs and allows employees to sign up for benefits virtually. Paper enrollment is always optional as well, even on our online enrollment platform. You can rest assured our agency can handle your group’s implementation from start to finish, with a personal account representative assigned to you to help with any issues.

 

Retention-oriented  – Our agency maintains a 97% retention rate for our clientele. We do not simply sell insurance and leave you to handle the issues; we are here to help with every step. For every renewal, we will quote on the market to try to find a better, less expensive product for your company. Here at FIA, we work for our clients, not the insurance carriers. As a result, our clients remain with us.

 

Legacy Minded- Our agency was established with a purpose-driven approach that focuses on our long-term impact. We do not simply want to sell insurance. We want to impact lives and foster a culture that innovates the health insurance industry. Here at FIA, we are always mindful of the legacy of our family, how future generations will continue our mission, and how our company can help improve the industry for your company and employees.